SX Consent Payment, Cancellation and Refund Policy

Effective Date: May 14, 2026
Last Updated: May 14, 2026

This Payment, Cancellation and Refund Policy (“Policy”) applies to SX Consent Application (“SX Consent,” “we,” “us,” or “our”), operated by Beniquez Sanchez and Company LLC and created by BS and Co AI Labs.

This Policy governs all payments, subscriptions, purchases, renewals, cancellations, refunds, chargebacks, payment disputes, subscription access, billing issues, account deletion consequences and related payment matters involving SX Consent.

By creating an account, subscribing, purchasing access, initiating payment, using a paid feature, starting a free trial, redeeming a promotional offer, using SX Consent after payment, deleting your account after purchase, or otherwise using any paid SX Consent service, you agree to this Policy.

If you do not agree with this Policy, do not purchase, subscribe to, pay for or use paid SX Consent features.

  1. Company Information

Operator: Beniquez Sanchez and Company LLC
Product Creator: BS and Co AI Labs
Product: SX Consent Application
Mailing Address: 1317 Edgewater Dr. Num. 7387, Orlando, FL 32804
Legal Contact: Click Here
Privacy Contact: Click Here
Security Contact: Click Here
Support Contact: Click Here
Website: https://sxconsent.com
Application: https://app.sxconsent.com

  1. Relationship to Other SX Consent Policies

This Policy supplements and is incorporated into the following SX Consent policies:

  • Terms and Conditions;
  • Privacy Policy;
  • Sensitive Data Consent;
  • Health Data Handling Policy;
  • SMS Terms;
  • Account Deletion Policy;
  • Data Deletion Policy;
  • any in-app subscription disclosure;
  • any App Store or Google Play subscription disclosure;
  • any Stripe, RevenueCat, Apple, Google or payment-provider disclosure;
  • any plan-specific terms, enterprise terms or VIP terms.

If there is a conflict between this Policy and the Terms and Conditions, the provision most specific to the payment, cancellation, refund, chargeback or subscription issue will control, unless applicable law, Apple App Store rules, Google Play rules, Stripe rules, RevenueCat rules or another controlling provider requirement requires otherwise.

  1. Nature of SX Consent Services

SX Consent provides access to private digital services and app-based workflows for verified adults. These may include, depending on plan, availability and development stage:

  • account creation;
  • adult verification readiness;
  • identity verification workflows;
  • phone and email verification;
  • private requirement profiles;
  • private boundary matrix configuration;
  • sensitive data consent workflows;
  • health-related declaration workflows;
  • private session invitations;
  • cross-intake compatibility workflows;
  • one-time session agreement generation;
  • digital signature workflows;
  • active session status controls;
  • location integrity workflows;
  • operational SMS, email, push or in-app notices;
  • post-session closure workflows;
  • evidence package metadata;
  • evidence vault access;
  • contextual records;
  • export or verification features;
  • subscription-based premium features;
  • future VIP or enterprise features.

SX Consent is a digital service. Once access, account functionality, subscription entitlement, verification workflow, evidence functionality, agreement generation, server processing, digital records, session workflows or other app services are made available, the service is considered delivered in whole or in part.

Digital services cannot be returned in the same manner as physical goods.

  1. No Physical Returns

SX Consent does not sell physical goods through this Policy.

There are no physical returns, exchanges, shipping returns, restocking returns or return merchandise authorizations for SX Consent digital services.

The title “Refund & Returns Policy” may appear for WordPress compatibility, but SX Consent’s service is digital and subscription-based.

  1. Payment Processing

Payments may be processed through one or more third-party payment channels, including:

  • Apple App Store;
  • Google Play;
  • Stripe;
  • RevenueCat;
  • credit card processors;
  • debit card processors;
  • digital wallet providers;
  • banking networks;
  • subscription billing providers;
  • app store billing systems;
  • enterprise billing systems;
  • other authorized payment providers.

Charges may appear on statements under names such as:

  • SX Consent;
  • Beniquez Sanchez and Company LLC;
  • BS and Co AI Labs;
  • B and S LLC;
  • Apple;
  • Google;
  • Stripe;
  • RevenueCat;
  • or another payment processor or merchant descriptor.

You authorize SX Consent, Beniquez Sanchez and Company LLC, Apple, Google, Stripe, RevenueCat or the applicable payment processor to charge your payment method for all amounts due, including subscriptions, renewals, taxes, fees and other charges associated with your selected plan.

  1. Payment Information

SX Consent does not intend to store full payment card numbers or card security codes on its own servers.

Payment information may be collected, processed, stored or tokenized by Apple, Google, Stripe, RevenueCat or other payment processors according to their own terms, policies, security practices and legal obligations.

You are responsible for reviewing the terms and privacy policies of the payment provider used for your purchase.

  1. Subscription Plans

SX Consent may offer monthly, quarterly, annual, promotional, trial, premium, VIP, web, mobile, Apple App Store, Google Play, Stripe, RevenueCat or enterprise subscription plans.

Subscription plans may vary by:

  • price;
  • billing period;
  • platform;
  • country;
  • currency;
  • tax treatment;
  • included features;
  • available features;
  • account readiness requirements;
  • provider availability;
  • app store requirements;
  • development stage;
  • promotional terms;
  • grandfathered terms;
  • enterprise terms.

Available features may change over time.

A subscription gives you access to applicable SX Consent features during the paid subscription period, subject to account status, verification status, plan limits, feature availability, provider availability, compliance requirements, permissions, app readiness, payment status and these policies.

  1. Billing in Advance

SX Consent subscriptions and paid digital services are generally billed in advance.

By purchasing or subscribing, you agree that:

  • payment is due before access is provided;
  • subscription fees are charged at the beginning of the billing period;
  • renewal charges may occur automatically unless canceled in time;
  • the applicable payment provider may attempt to charge your payment method;
  • access may be denied, suspended or terminated if payment fails;
  • paid amounts are final and non-refundable except where required by law or controlling provider policy.
  1. Automatic Renewal

Unless stated otherwise, subscriptions may automatically renew at the end of each billing period until canceled.

By purchasing an automatically renewing subscription, you authorize recurring charges for each renewal period.

The renewal amount, billing frequency and renewal date may depend on the subscription plan, platform, country, currency, taxes, app store rules, payment provider rules or promotional offer.

You are responsible for knowing your renewal date and canceling before renewal if you do not want to be charged again.

  1. Cancellation of Subscription

You may cancel your subscription according to the method required by the platform where you purchased it.

If purchased through Apple App Store, you must cancel through Apple subscription settings.

If purchased through Google Play, you must cancel through Google Play subscription settings.

If purchased through Stripe, web checkout or another authorized web payment method, you must cancel through the cancellation method provided by SX Consent or the applicable payment provider.

If purchased through an enterprise, VIP or special agreement, cancellation may be governed by the applicable written agreement.

Canceling a subscription prevents future renewal. It does not automatically refund amounts already paid.

  1. Access After Cancellation

If you cancel your subscription, your paid access will generally remain active until the end of the paid billing period, unless:

  • the app store or payment provider removes access;
  • a refund is issued and entitlement is revoked;
  • your account is terminated for cause;
  • you violate the Terms and Conditions;
  • fraud or abuse is detected;
  • required verification fails;
  • legal, safety, security or provider requirements require suspension;
  • SX Consent is discontinued;
  • applicable law requires otherwise.

At the end of the paid period, the subscription will not renew and paid features may be disabled, restricted or downgraded.

  1. Strict No-Refund Policy

All payments to SX Consent, Beniquez Sanchez and Company LLC, BS and Co AI Labs or any authorized SX Consent payment channel are final and non-refundable, except where a refund is required by applicable law or by a controlling Apple, Google, Stripe, RevenueCat or payment-provider policy.

This no-refund policy applies to:

  • monthly subscriptions;
  • quarterly subscriptions;
  • annual subscriptions;
  • trial conversions;
  • automatic renewals;
  • web subscriptions;
  • Apple App Store subscriptions;
  • Google Play subscriptions;
  • Stripe payments;
  • RevenueCat-managed purchases;
  • premium features;
  • VIP features;
  • enterprise features;
  • digital services;
  • identity-readiness features;
  • app-readiness features;
  • evidence vault features;
  • evidence package features;
  • agreement generation features;
  • active session features;
  • closure workflow features;
  • location integrity features;
  • SMS-related operational readiness;
  • account services;
  • unused access;
  • partially used access;
  • unused billing periods;
  • partially used billing periods;
  • user dissatisfaction;
  • failure to use the service;
  • failure to cancel before renewal;
  • misunderstanding of subscription terms;
  • account deletion;
  • data deletion requests;
  • suspension;
  • termination;
  • verification failure;
  • unsupported device issues;
  • disabled permissions;
  • disabled notifications;
  • disabled location;
  • declined invitations;
  • canceled invitations;
  • incompatible cross-intake results;
  • blocked session workflows;
  • inability to start a session;
  • inability to complete a session;
  • inability to obtain desired legal results;
  • inability to obtain desired relationship results;
  • inability to obtain desired reputational results;
  • inability to export or use records for a desired purpose;
  • third-party refusal to accept evidence records;
  • another user’s failure to participate;
  • another user’s refusal to sign;
  • another user’s withdrawal of consent;
  • another user’s cancellation;
  • another user’s misconduct;
  • app store delays;
  • provider outages;
  • SMS delivery failures;
  • email delivery failures;
  • push notification failures;
  • identity verification delays;
  • payment provider delays;
  • platform review delays;
  • Beta, MVP, experimental or pre-launch limitations.
  1. No Refund for Account Deletion

Deleting your SX Consent account does not entitle you to a refund.

If you delete your account during a paid subscription period:

  • your subscription may remain active until the end of the paid period if supported by the payment platform;
  • access may be restricted or unavailable because the account was deleted;
  • you remain responsible for canceling future renewals through Apple, Google, Stripe or the applicable payment channel;
  • prior payments remain non-refundable;
  • deletion does not cancel past charges;
  • deletion does not void this Policy;
  • deletion does not erase payment obligations already incurred.

You are responsible for canceling your subscription before deleting your account if you do not want future charges.

  1. No Refund for Data Deletion Requests

Submitting a data deletion request does not entitle you to a refund.

A data deletion request may limit or remove your ability to use SX Consent features, but it does not reverse prior payments, subscriptions, renewals or charges.

Some records may be retained as described in the Data Deletion Policy, Privacy Policy, Terms and Conditions, Sensitive Data Consent and Health Data Handling Policy.

  1. No Refund for Subscription Cancellation

Canceling a subscription only prevents future renewals.

Cancellation does not create a right to:

  • a full refund;
  • a partial refund;
  • a prorated refund;
  • a credit;
  • reimbursement;
  • compensation;
  • charge reversal;
  • extension;
  • account credit;
  • future discount.

If you cancel, you may continue to have access until the end of the paid billing period, where technically and legally available, unless the subscription is refunded, revoked, terminated for cause or controlled differently by the payment platform.

  1. No Prorated Refunds

SX Consent does not provide prorated refunds for unused time.

No prorated refunds will be issued for:

  • unused days;
  • unused weeks;
  • unused months;
  • unused quarters;
  • unused years;
  • unused plan features;
  • unused evidence vault features;
  • unused session workflows;
  • unused invitations;
  • unused exports;
  • unused subscription benefits;
  • inability to use features due to account unreadiness;
  • failure to complete verification;
  • failure to maintain required permissions;
  • failure to cancel before renewal.
  1. No Refund for Feature Changes

SX Consent may add, modify, limit, remove, suspend, replace, rename, redesign or discontinue features.

You are not entitled to a refund because:

  • a feature changed;
  • a feature was removed;
  • a feature was delayed;
  • a feature is in beta;
  • a feature is not available in your jurisdiction;
  • a provider integration changed;
  • Apple, Google, Stripe, Twilio, RevenueCat or another provider changed requirements;
  • legal, privacy, safety or compliance obligations required a change;
  • a feature requires additional verification;
  • a feature requires additional consent;
  • a feature requires a higher plan;
  • a feature is unavailable due to technical limitations.
  1. No Refund for Legal, Safety, Health or Evidence Outcomes

SX Consent does not guarantee legal, safety, health, relationship, privacy, reputation or evidentiary outcomes.

No refund will be issued because:

  • a dispute occurred;
  • another user made a claim;
  • another user refused to comply;
  • a record was not accepted by a court, attorney, employer, media outlet, platform, insurer or third party;
  • you did not obtain a desired legal result;
  • you did not obtain a desired privacy result;
  • you did not obtain a desired reputational result;
  • you did not obtain a desired relationship result;
  • you did not obtain a desired safety result;
  • you did not obtain a desired medical or health result;
  • another user withdrew consent;
  • another user declined to sign;
  • another user did not complete closure;
  • another user misused information;
  • another user breached a clause;
  • another user posted on social media;
  • another user disclosed information outside the app.

SX Consent provides private documentation workflows and contextual records. It does not sell guaranteed outcomes.

  1. No Refund for User Error

No refund will be issued due to user error, including:

  • entering the wrong email;
  • entering the wrong phone number;
  • forgetting to cancel;
  • failing to read the terms;
  • failing to read renewal disclosures;
  • failing to check billing date;
  • failing to update payment method;
  • failing to secure an account;
  • failing to complete onboarding;
  • failing identity verification;
  • failing phone verification;
  • failing email verification;
  • disabling SMS;
  • disabling push notifications;
  • disabling location permissions;
  • losing device access;
  • changing phone number;
  • deleting the app;
  • uninstalling the app;
  • deleting an account;
  • misusing the app;
  • not understanding app limitations;
  • not using the purchased subscription.
  1. No Refund for Third-Party Provider Issues

SX Consent is not responsible for third-party provider policies, failures, outages, delays, denials or decisions.

No refund will be issued due to:

  • Apple App Store decisions;
  • Google Play decisions;
  • Stripe decisions;
  • RevenueCat decisions;
  • Twilio delivery issues;
  • email provider issues;
  • push notification provider issues;
  • identity verification provider delays;
  • payment processor holds;
  • banking issues;
  • card issuer declines;
  • device operating system restrictions;
  • app store review delays;
  • app store account issues;
  • mobile carrier issues;
  • internet connectivity issues;
  • mapping/geolocation provider issues;
  • third-party service outages.

Where Apple, Google, Stripe or another payment provider controls the refund process, their decision may be final as to the transaction processed through that provider.

  1. App Store and Google Play Purchases

Purchases made through Apple App Store or Google Play are governed by the applicable app store’s payment, subscription, cancellation and refund rules.

SX Consent may not have the ability to issue, approve, deny, reverse or control refunds for purchases made through Apple App Store or Google Play.

If you purchased through Apple, you may need to contact Apple for refund requests.

If you purchased through Google Play, you may need to contact Google Play for refund requests.

SX Consent may provide support information but does not guarantee that Apple or Google will issue a refund.

  1. Web Purchases and Stripe Purchases

Purchases made through the SX Consent website, Stripe or another web payment processor are governed by this Policy, the Terms and Conditions and applicable payment provider rules.

Unless required by law, Stripe/web purchases are final and non-refundable.

We may deny refund requests that are inconsistent with this Policy.

We may also refuse, cancel, hold, review or block transactions suspected of fraud, abuse, policy violation, chargeback abuse, identity mismatch, prohibited use, account misuse or legal risk.

  1. RevenueCat and Subscription Infrastructure

SX Consent may use RevenueCat or similar subscription infrastructure to manage subscriptions, entitlements, app store receipts, web billing, access status and subscription lifecycle events.

RevenueCat or similar providers may reflect whether a subscription is active, canceled, expired, refunded, in grace period, billing retry, paused, trialing or otherwise controlled by the app store or payment provider.

A cancellation event, refund event, expiration event or entitlement change may affect access immediately or at the end of a billing period depending on platform rules and provider signals.

  1. Free Trials and Promotional Offers

SX Consent may offer free trials, discounted trials, promotional offers, coupons, beta access, early access or limited-time pricing.

Promotional offers may be limited by:

  • user;
  • account;
  • device;
  • payment method;
  • jurisdiction;
  • platform;
  • plan;
  • time period;
  • availability;
  • provider restrictions;
  • fraud-prevention rules.

If a free trial converts into a paid subscription, you will be charged unless you cancel before the required deadline.

You are responsible for canceling before the trial ends.

Failure to cancel before trial conversion does not entitle you to a refund.

SX Consent may modify, withdraw, revoke or refuse promotional offers at any time.

  1. Price Changes

SX Consent may change subscription prices, plan structures, billing periods, included features, plan names, feature limits or service packages.

Where required, we or the applicable app store or payment processor may provide notice of price changes.

If you do not agree to a price change, you must cancel before the next renewal.

Continuing to use SX Consent after a price change takes effect may result in billing at the updated price.

  1. Taxes and Fees

Prices may not include taxes, VAT, sales tax, use tax, digital services tax, app store fees, payment processing fees, bank fees, foreign exchange fees, carrier fees, mobile data fees or other charges.

You are responsible for all applicable taxes and fees.

SX Consent, Apple, Google, Stripe, RevenueCat or another payment provider may calculate, collect, remit or display taxes based on available information and applicable rules.

Tax treatment may vary by jurisdiction.

  1. Failed Payments

If a payment fails, SX Consent or the applicable payment provider may:

  • retry payment;
  • notify you;
  • place the subscription in grace period;
  • restrict access;
  • suspend features;
  • downgrade your account;
  • cancel renewal;
  • terminate access;
  • require updated payment information;
  • preserve records;
  • pursue amounts owed.

You remain responsible for unpaid amounts, taxes, chargeback fees, collection costs and other amounts permitted by law.

  1. Billing Retry and Grace Periods

Apple, Google, Stripe, RevenueCat or another payment provider may offer billing retry, grace periods, account hold, pause, recovery or similar subscription lifecycle features.

These features are controlled by provider rules and may vary by platform.

SX Consent does not guarantee a grace period, billing retry period, reactivation period or continued access after failed payment.

  1. Account Suspension for Nonpayment

SX Consent may suspend, restrict, downgrade or terminate access if:

  • payment fails;
  • chargeback occurs;
  • payment dispute is initiated;
  • fraud is suspected;
  • subscription expires;
  • required payment method is invalid;
  • app store receipt is invalid;
  • entitlement cannot be verified;
  • provider indicates refund or revocation;
  • account violates payment terms.

Suspension for nonpayment does not create a refund right.

  1. Fraud Prevention

SX Consent reserves the right to investigate transactions and accounts for fraud, abuse, identity mismatch, unauthorized payment use, chargeback abuse, refund abuse, suspicious behavior or violations of this Policy.

We may:

  • request additional verification;
  • refuse payment;
  • cancel a transaction;
  • block payment method;
  • suspend account;
  • terminate account;
  • preserve records;
  • submit evidence to payment processors;
  • report suspicious activity;
  • cooperate with financial institutions, providers, law enforcement or legal authorities;
  • pursue collection or legal remedies.
  1. Chargeback and Payment Dispute Policy

You agree not to initiate false, fraudulent, abusive, misleading, retaliatory, bad-faith or improper chargebacks, reversals, disputes, claims or payment complaints.

Before initiating a chargeback or payment dispute, you must contact Click Here and allow SX Consent a reasonable opportunity to review and respond.

If you initiate a chargeback, reversal or payment dispute, you authorize SX Consent and Beniquez Sanchez and Company LLC to submit evidence to the payment processor, bank, card issuer, app store, payment network, arbitration body or dispute administrator, including:

  • account records;
  • transaction records;
  • subscription records;
  • renewal disclosures;
  • cancellation records;
  • refund policy records;
  • Terms acceptance records;
  • Privacy Policy acceptance records;
  • Sensitive Data Consent acceptance records;
  • SMS Terms acceptance records;
  • login logs;
  • IP addresses;
  • device metadata;
  • user agent data;
  • purchase timestamps;
  • app usage records;
  • entitlement records;
  • verification status;
  • communication records;
  • support tickets;
  • account deletion records;
  • data deletion records;
  • evidence of access;
  • provider records;
  • any other information reasonably relevant to the dispute.
  1. Consequences of Chargebacks

If you initiate a chargeback or payment dispute, SX Consent may:

  • suspend your account;
  • terminate your account;
  • revoke access;
  • block future purchases;
  • block your device or payment method;
  • restrict evidence exports;
  • place account in payment dispute status;
  • refuse future service;
  • preserve records;
  • dispute the chargeback;
  • recover administrative costs;
  • recover payment processor fees;
  • recover chargeback fees;
  • recover collection costs;
  • recover attorney’s fees;
  • pursue arbitration or legal remedies;
  • report abuse where permitted.

You remain responsible for any unpaid amounts and costs caused by chargebacks, reversals, collection activity or payment disputes, to the maximum extent permitted by law.

  1. Refund Requests

Refund requests must be submitted to the payment channel where the purchase occurred.

For Apple purchases, contact Apple.

For Google Play purchases, contact Google Play.

For Stripe/web purchases, contact Click Here.

A refund request must include:

  • full legal name;
  • account email;
  • phone number associated with the account;
  • transaction date;
  • payment platform;
  • order ID or receipt;
  • subscription plan;
  • reason for request;
  • supporting documentation.

Submitting a refund request does not guarantee a refund.

SX Consent may deny refund requests that are inconsistent with this Policy.

  1. Limited Exceptions Required by Law

Nothing in this Policy limits any non-waivable right you may have under applicable law.

If applicable law requires a refund, cancellation right, cooling-off period, withdrawal right, charge reversal or other consumer protection remedy that cannot be waived, SX Consent will comply to the extent required.

Where permitted by law, this Policy applies fully.

  1. Refunds Issued by SX Consent in Exceptional Cases

SX Consent may, in its sole discretion, issue a refund, credit, extension or accommodation in exceptional circumstances.

Any discretionary refund, credit, extension or accommodation:

  • is not required;
  • does not create a precedent;
  • does not waive this Policy;
  • does not require future refunds;
  • may be conditioned on account closure;
  • may revoke access immediately;
  • may require written settlement or release;
  • may be denied for any reason permitted by law.
  1. Effect of Refund on Access

If a refund is issued, SX Consent may immediately:

  • revoke subscription access;
  • terminate premium features;
  • revoke evidence export access;
  • downgrade account;
  • disable paid features;
  • cancel renewal;
  • restrict future purchases;
  • preserve records as required;
  • maintain evidence integrity;
  • keep audit logs.

Refunded access may not be restored unless repurchased and approved.

  1. Subscription Upgrades and Downgrades

SX Consent may allow upgrades or downgrades between plans.

Billing effects may vary by platform.

An upgrade or downgrade may be effective immediately, at the end of the current billing period, at the next renewal date or according to Apple, Google, Stripe, RevenueCat or provider rules.

No refund is guaranteed for downgrades.

No prorated credit is guaranteed unless required by law or processed by the controlling payment provider.

  1. Inability to Use Features Due to Readiness Requirements

Certain SX Consent features may require:

  • identity verification;
  • adult verification;
  • phone verification;
  • email verification;
  • SMS opt-in;
  • notification permission;
  • location permission;
  • device linking;
  • PIN setup;
  • sensitive data consent;
  • health data consent;
  • account readiness;
  • active subscription;
  • compatible device;
  • supported jurisdiction;
  • provider availability.

No refund will be issued because you cannot or do not satisfy these readiness requirements.

  1. Jurisdiction and Availability Limitations

SX Consent may not be available in every country, state, territory, device, platform or jurisdiction.

Features may be limited due to:

  • law;
  • provider restrictions;
  • Apple requirements;
  • Google requirements;
  • Twilio requirements;
  • Stripe requirements;
  • identity verification availability;
  • SMS availability;
  • payment availability;
  • content restrictions;
  • adult verification requirements;
  • safety considerations;
  • technical constraints.

No refund will be issued because a feature is unavailable in your jurisdiction after purchase unless required by law or controlling provider policy.

  1. Enterprise, VIP and Custom Plans

SX Consent may offer enterprise, B2B, VIP, professional, high-security or custom plans.

Unless a separate written agreement signed by Beniquez Sanchez and Company LLC expressly states otherwise:

  • all enterprise, VIP and custom payments are non-refundable;
  • setup fees are non-refundable;
  • onboarding fees are non-refundable;
  • consulting fees are non-refundable;
  • configuration fees are non-refundable;
  • custom development fees are non-refundable;
  • administrative fees are non-refundable;
  • unused services are non-refundable;
  • partial services are fully payable;
  • cancellation prevents future billing only.
  1. Gift Codes, Credits and Promotional Access

If SX Consent offers gift codes, credits, coupons, promotional access or vouchers:

  • they have no cash value;
  • they are non-refundable;
  • they may expire;
  • they may be revoked for abuse;
  • they may be limited to one account;
  • they may not be transferred;
  • they may not be resold;
  • they may not be redeemed for cash;
  • they may be subject to additional terms.
  1. Taxes, Accounting and Records

SX Consent may retain transaction records, invoices, receipts, tax records, billing metadata, payment processor records and related documents as needed for accounting, tax, fraud prevention, legal compliance, chargeback defense, audit and dispute resolution.

These records may be retained after account deletion or data deletion requests where permitted or required by law.

  1. No Waiver of Payment Obligations

Failure by SX Consent to immediately enforce any payment term does not waive our right to enforce that term later.

Accepting late payment, partial payment, disputed payment or payment after suspension does not waive our rights.

  1. Termination for Cause and Payment Consequences

SX Consent may terminate or suspend your account for cause under the Terms and Conditions.

Termination for cause does not entitle you to a refund.

Cause may include:

  • violating Terms;
  • violating policies;
  • payment fraud;
  • chargeback abuse;
  • identity fraud;
  • underage use;
  • misuse of sensitive data;
  • harassment;
  • coercion;
  • prohibited conduct;
  • evidence manipulation;
  • unlawful use;
  • provider violations;
  • creating legal, safety, security, reputational or operational risk.
  1. Discontinuation of Service

SX Consent may discontinue, sunset, pause or materially change the service or any feature.

If SX Consent discontinues a paid service entirely before the end of a paid period, SX Consent may provide notice and may determine, in its discretion or as required by law, whether to provide continued access, migration, credit, extension or refund.

No refund is guaranteed unless required by law or controlling payment provider policy.

  1. No Refund for Beta, MVP or Pre-Launch Features

SX Consent may operate beta, MVP, early access, pre-launch, limited release or experimental features.

You acknowledge that such features may be incomplete, delayed, changed, limited, interrupted, removed, reset, disabled or unavailable.

No refund will be issued due to beta, MVP, early access, pre-launch or experimental limitations.

  1. User Responsibility to Review Terms Before Purchase

Before purchasing or subscribing, you are responsible for reviewing:

  • this Policy;
  • Terms and Conditions;
  • Privacy Policy;
  • Sensitive Data Consent;
  • Health Data Handling Policy;
  • SMS Terms;
  • Account Deletion Policy;
  • Data Deletion Policy;
  • plan details;
  • app store subscription disclosures;
  • cancellation instructions;
  • renewal date;
  • billing period;
  • price;
  • taxes;
  • provider terms.

By purchasing, you confirm that you had the opportunity to review these terms and accept the no-refund policy.

  1. Billing Support

For billing questions related to SX Consent web purchases, contact:

Support: Click Here

For legal payment issues, contact:

Legal: Click Here

For privacy-related billing questions, contact:

Privacy: Click Here

For security-related billing concerns, contact:

Security: Click Here

For Apple App Store purchases, contact Apple.

For Google Play purchases, contact Google Play.

  1. Governing Law

This Policy is governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-law principles, except where non-waivable consumer protection law requires otherwise.

For Puerto Rico operations, applicable laws of the Commonwealth of Puerto Rico may also apply where legally required.

  1. Dispute Resolution

Payment disputes are subject to the dispute resolution, binding arbitration, class action waiver, governing law, venue, limitation of liability, indemnification and related provisions in the SX Consent Terms and Conditions.

By purchasing or subscribing, you agree that payment disputes must be handled according to those provisions unless applicable law requires otherwise.

  1. Changes to This Policy

SX Consent may update this Payment, Cancellation and Refund Policy at any time to reflect changes in:

  • law;
  • Apple requirements;
  • Google requirements;
  • Stripe requirements;
  • RevenueCat requirements;
  • payment provider requirements;
  • subscription plans;
  • pricing;
  • features;
  • fraud prevention;
  • chargeback processes;
  • business operations;
  • app store rules;
  • tax requirements;
  • platform policies.

The “Last Updated” date indicates when this Policy was last revised.

Continued use of SX Consent after an updated Policy becomes effective means you accept the updated Policy where permitted by law.

  1. Survival

This Policy survives:

  • subscription cancellation;
  • account cancellation;
  • account deletion;
  • data deletion request;
  • suspension;
  • termination;
  • refund request;
  • chargeback;
  • payment dispute;
  • app deletion;
  • app uninstall;
  • plan expiration;
  • discontinuation of service;
  • end of relationship with SX Consent.
  1. Final Acknowledgment

By purchasing, subscribing, renewing, using paid features, accepting a trial conversion, using SX Consent after payment, deleting your account after payment or failing to cancel before renewal, you acknowledge and agree that:

  1. SX Consent is a digital subscription service.
  2. All payments are final and non-refundable except where required by law or controlling provider policy.
  3. Canceling stops future renewal only.
  4. Canceling does not refund previous payments.
  5. You may retain access until the end of the paid period where technically and legally available.
  6. Account deletion does not create a refund right.
  7. Data deletion requests do not create a refund right.
  8. Failure to use the app does not create a refund right.
  9. Failure to complete verification does not create a refund right.
  10. App readiness limitations do not create a refund right.
  11. Another user’s conduct does not create a refund right.
  12. Legal, reputational, safety or evidence outcomes are not guaranteed.
  13. You are responsible for canceling through the platform where you purchased.
  14. You are responsible for reviewing this Policy before purchase.
  15. You agree not to initiate fraudulent or bad-faith chargebacks.
  1. Contact Information

For questions about this Policy:

Support: Click Here
Legal: Click Here
Privacy: Click Here
Security: Click Here

Mailing Address:
Beniquez Sanchez and Company LLC
1317 Edgewater Dr. Num. 7387
Orlando, FL 32804

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